The government has mandated that all FASTag users update their Know Your Customer (KYC) details before March 31, 2025. Failing to do so will result in deactivation or blacklisting of the FASTag, even if it has sufficient balance. This update aligns with the “One Vehicle-One FASTag” policy, ensuring smoother toll transactions, preventing multiple FASTags per vehicle, and enhancing security.
Why is FASTag KYC Update Necessary?
Updating FASTag KYC is essential for:
• Ensuring One Vehicle-One FASTag Compliance – Prevents multiple FASTags for a single vehicle.
• Smoother Toll Payments – Reduces congestion at toll plazas, ensuring faster transactions.
• Security & Transparency – Helps maintain an accurate record of users and vehicles.
How to Update Your FASTag KYC
The process to update KYC varies based on the issuing authority. Here’s a general step-by-step guide:
For NHAI-Issued FASTag Users:
1. Visit the NHAI FASTag website: NHAI FASTag KYC Update
2. Log in using the registered mobile number and OTP.
3. Navigate to “My Profile” and select the KYC Update option.
4. Upload the required documents and submit the request.
For FASTag Issued by Banks:
1. Visit the NETC FASTag portal: NETC FASTag Update
2. Choose the bank that issued your FASTag and follow the link to their website.
3. Log in to your account and update your KYC details by uploading the required documents.
Documents Required for KYC Update
To complete the KYC update, the following documents are required:
• Identity Proof – Aadhaar Card, Passport, Voter ID, or Driving License.
• Address Proof – Aadhaar Card, Passport, Voter ID, or utility bills.
• Vehicle Registration Certificate (RC) – Required for vehicle verification.
• Passport-sized Photograph – For identification purposes.
Consequences of Not Updating KYC
If the FASTag KYC is not updated by the deadline:
• Deactivation – The FASTag will be blacklisted, preventing its use for toll payments.
• Travel Inconvenience – Users will face delays and will have to pay tolls in cash.
• Potential Extra Charges – There is a possibility of incurring double toll charges for blacklisted FASTags.
How to Check FASTag KYC Status?
• For NHAI FASTag: Log in to NHAI FASTag Portal and navigate to the KYC Statussection.
• For Bank FASTags: Visit the respective bank’s FASTag portal through NETC FASTag Portal and check your KYC status.
• Notifications: Keep an eye on SMS or email updates from your FASTag issuer regarding pending KYC updates.
Conclusion
To avoid travel disruptions and additional charges, it is crucial to update FASTag KYC before March 31, 2025. The process is straightforward and can be done online through the respective FASTag issuers. Updating KYC ensures a seamless toll payment experience while complying with the latest government regulations.
